Via Crosare 15,
Andalo,
Italy,
38010,
Trentino-Alto Adige
-
Close to the ski lifts
Perfect
9.2
/10
5.0
4.8
/5
Loved by Family Hotel Serena guests
Attentive staff
Delicious meals
Spacious rooms
Kids' activities
Excellent breakfast
"To all the other hotels in Europe, stay at Hotel Serena to see how it's supposed to be done."
Luke from Australia
read full review
"The spacious garden, the two wooden terraces and the balconies full of flowers create a pleasant atmosphere."
alexandrugiurgiu1985
read full review
"The kids love the miniclub, we partens the free time:) and the fantastic dinner every evening."
beckykraus2022
read full review
Family Hotel Serena, a superior 4-star wellness hotel in Andalo, sits between the Brenta Dolomites and Paganella, offering panoramic mountain views. The resort features a 3000 m² open-air playground and an adults-only spa with Finnish sauna and Turkish bath. It is part of the Italy Family Hotels group, ensuring high-quality family-focused services.
Family-Friendly Accommodations
Rooms and suites at Family Hotel Serena include soundproof walls, minibars, and mountain views, with some offering separate areas for parents. Each room features an electric kettle for herbal teas and baby food, along with free toiletries and bathrobes. Family rooms provide air conditioning, flat-screen TVs, and terraces with garden or mountain views.
Diverse Dining Choices
The restaurant at Serena Hotel offers three menus, including vegetarian options and Trentino specialties, with a dedicated Kids' Restaurant for early dining. Breakfast includes a sweet and savory buffet, while dinner features three-course meals with side dish buffets. Nearby dining options include Campo Base and La Stua, both within 0.5 km.
Wellness & Outdoor Activities
The Carpe Diem wellness center includes a Finnish sauna, Turkish bath, and whirlpool, open for adults from 2:00 PM to 8:00 PM. A heated pool at 31°C is available for families, with foam boards and floating tubes provided. Outdoor activities include electric bike rentals and guided excursions in the Dolomites.
Proximity to Landmarks
Family Hotel Serena is 65 km from Bolzano and 3 km from Piz Galin, with cable car access 12 minutes away. Nearby landmarks include AcquaIN (1 km) and Castel Belfort (5 km). Public transport options include Andalo Piazza Dolomiti bus stop, an 11-minute walk.
“Here's my take: this mountain hotel prioritizes family, starting with dedicated kids' club activities designed by pros and menus approved by a nutritionist. Parents can recharge at the adults-only wellness center, complete with an innovative spa booking system. With ski slopes and hiking trails close by, there is never a dull moment.”
William FosterEditorial Director at Wellnesshotel
View all
Choose your room or suite type
Various room choices: deluxe, family, and spa suites with breakfast and flexible bookings
Classic Triple Room
2 persons
220 sq. feet
1 King-size bed
Shower
Heating
room details
Deluxe Double Room Balcony
2 persons
230 sq. feet
1 King-size bed
Shower
Heating
room details
Standard Family Room
2 persons
305 sq. feet
2 Single beds
Shower
Heating
room details
Superior Family Room
2 persons
410 sq. feet
2 Single beds
Shower
Heating
room details
Click button to see more rooms
Show all rooms
Show all roomsLess
Room Prices & Availability Checker
See prices and availability for your travel dates!
Wellness Features & Amenities
The hotel combines comfort and wellness for a complete experience
Facilities:
Perfect
9.4/10Review score
General
No smoking on site
Wi-Fi
Free parking
Safe deposit box
VIP check-in/ -out
Express check-in/ -out
Concierge desk
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Ski storage
Allergy-free rooms
Lift
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Ski school
Hiking
Cycling
Table tennis
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Ski equipment hire
Laundry
Ski pass vendor
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Dinner
Packed lunches
Special diet menus
Business
Fax/Photocopying
Children
Cots
Babysitting/Child services
Playpen
Baby pushchair
Children's buffet
Board games
Children's pool
Children's play area
Kids club
Game room
Spa & Leisure
Seasonal indoor pool
Heated swimming pool
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Massage
Shallow end
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Dressing area
Terrace
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
CD player
Room decor
Parquet floor
Show more
Dining Onsite
At Family Hotel Serena, dining is a celebration of authentic Italian flavors in a family-friendly atmosphere. Offering a range of vegetarian, vegan, gluten-free, and dairy-free options, each dining venue ensures that every guest enjoys wholesome and delightful meals, prepared with care and love.
Ristorante #1
Traditional Italian
Ambiance
Warm and welcoming, with a traditional decor that sets a cozy backdrop for family meals.
Key Offerings
Experience hearty pastas, fresh salads, and local specialities, while a kettle is conveniently provided for herbal teas and baby food preparation.
Reservation
Not needed
Open for breakfast, lunch, and dinner.
Family Hotel Serena Location
Via Crosare 15,
Andalo,
Italy,
38010,
Trentino-Alto Adige
Map view
Via Crosare 15,
Andalo,
Italy,
38010,
Trentino-Alto Adige
City landmarks
Landmark
Mostra Delle Miniature e Dei presepi
2200 ft
Amusement Park
AcquaIN
3000 ft
Library
Biblioigloo
1.1
mi
Landmark
Saint Thomas church
1.7
mi
Landmark
Piz Galin
2.0
mi
Landmark
Lago di Molveno
2.4
mi
Landmark
Cima Paganella
2.4
mi
Landmark
Dosso Larici
2.2
mi
Church
Parrocchia di San Carlo Borromeo
2.3
mi
Church
Saint Vigilius church
2.4
mi
Landmark
Malga Val dei Brenzi
2.6
mi
Landmark
Paganella
2.8
mi
Landmark
Castel Belfort
3.3
mi
Landmark
M.A.S - Museo delle Arti e dei Saperi
3.2
mi
Landmark
Lago Santo
4.0
mi
Nearby
Prati di Gaggia
1000 ft
Cima Canfedin
1000 ft
Restaurants
Lucin Food & Flower - Bistrot & Gastronomia
300 ft
Via Crosare 18
Bistrot Dolomieu
1600 ft
Via Ponte Lambin 4
La Stua
1900 ft
Via Ponte Lambin 10
Baita Lovara
1000 ft
Prati Di Gaggia
Ristorante El Tavel
2000 ft
1 Via Perli
Tower Pub
2000 ft
Via Paganella 6
Le Chicche Bio Bistro
2100 ft
Via Perli 4 Dietro Conad
Romantica
2100 ft
Via Perli 10
Dolci Note
1600 ft
Via Trento 13
Zenith Apres Ski
2300 ft
Via Rindole 4
Explore Andalo
Local Delights Near Family Hotel Serena
Top Attractions
Activities
Dining
Entertainment
Mostra Delle Miniature e Dei Presepi
8 minutes walking
Miniature exhibits including nativity scenes. Ideal for families, with seasonal displays attracting visitors year-round.
AcquaIN
11 minutes walking
Water park featuring slides, pools, and wellness areas. A great spot for relaxation and family fun after a day of activities.
Biblioigloo
20 minutes walking
Unique library structure made of ice. Offers reading materials in a stunning ambiance. Perfect for a quiet afternoon.
Saint Thomas Church
10 minutes drive
Historic church with beautiful architecture. Known for its serene atmosphere and community events throughout the year.
Hiking at Cima Canfedin
4 minutes walking
Scenic hiking trails for all levels. Enjoy breathtaking views and local flora. Trail access is near the hotel.
Skiing at Paganella Ski Area
10 minutes drive
Thrilling slopes for all skill levels and picturesque mountain views. Rentals available on-site for convenience.
Wellness at SPA
8 minutes drive
Relaxation therapies and spa treatments available. Ideal for rejuvenation after an adventurous day.
Lucin Food & Flower - Bistrot & Gastronomia
2 minutes walking
Cozy setting offering local dishes and gourmet flowers. Fresh ingredients and friendly service are standout features.
Baita Lovara
4 minutes walking
Rustic charm with traditional dishes. Known for homemade pasta and local wines. Reservations recommended, especially for groups.
Bistrot Dolomieu
6 minutes walking
Contemporary cuisine with a mountain twist. Offers vegetarian options and a vibrant atmosphere.
Local Music Nights at Bistrot
6 minutes walking
Weekly live music events featuring local artists. Family-friendly atmosphere with diverse music genres.
Cinema in Andalo
10 minutes driving
Offers new releases and family-friendly films. Perfect for a cozy night out with popcorn and local snacks.
Getting around
City Centre
Andalo5 min
·
1400 ft
Airports
Bolzano Airport (BZO)94 min
·
38.9
mi
Verona Villafranca Airport (VRN)199 min
·
82.3
mi
Want access to early wellness booking discounts?
Unlock exclusive savings instantly
Check Rates
Property information and rules
Check-in
from 15:00-23:00
Check-out
from 07:00-10:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
The hotel Family Serena serves a full breakfast for free.
Pets
Pets are allowed on request.
Number of rooms:
27
Former name
family & wellness hotel serena
Guest Ratings & Spa Reviews
Verified guest feedback and wellness experience insights
Review score
Based on 44 verified reviews
9.5/10
Perfect
100%
Recommend
Breakfast
8.7/10
Cleanliness
9.6/10
Comfort
9.6/10
Facilities
9.4/10
Free Wi-Fi
8.7/10
Location
9.4/10
Staff
9.6/10
Value for money
8.9/10
Guest reviews
based on 96 reviews
9.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Family Hotel Serena
What are the check-in and check-out times at Family Hotel Serena?
Check-in starts at 15:00 and check-out is by 10:00.
How far is Family Hotel Serena from Bolzano Airport?
The hotel is approximately 63 km from Bolzano Airport.
What types of amenities are available at Family Hotel Serena?
The hotel offers amenities such as a heated indoor pool, spa services, a kids' club, and a lounge area.
Does Family Hotel Serena have on-site dining options?
There is an on-site restaurant that serves Italian cuisine and an à la carte menu.
What room amenities can guests expect at Family Hotel Serena?
Rooms include features like free Wi-Fi, a flat-screen TV, air conditioning, and some have balconies.
What recreational activities does Family Hotel Serena provide?
Guests can enjoy activities such as hiking, skiing, cycling, and table tennis.
Which nearby attractions can visitors explore from Family Hotel Serena?
Nearby attractions include the ski slopes of the Paganella Ski Resort and the natural beauty of Molveno Lake, which is 8 km away.
Is parking available at Family Hotel Serena?
Free private parking is available on-site without the need for reservation.
What wellness facilities are offered at Family Hotel Serena?
The wellness facilities include a sauna, a Turkish bath, and a jacuzzi.
How far is Family Hotel Serena from the Andalo cable car station?
The Andalo cable car station is located 0.5 km from the hotel.
What languages are spoken by the staff at Family Hotel Serena?
Staff at the hotel are proficient in multiple languages to assist guests.
How does Family Hotel Serena accommodate family needs?
The hotel offers family rooms with options for privacy and space, along with children's dining and babysitting services.